Our transformation team brings strategy to life through three main areas of focus:
Target operating model design and development
We partner with clients to design innovative, customer-back operating models, and then bring them to life through realistic plans and interventions that work with the cultural dynamics of the business.
Organisation design and development
We partner with clients to design effective and resilient organisations that are fit for now, aligned to where you are headed, and adaptable enough to respond to the ever-changing context.
We partner with leaders to shape and foster healthy and progressive cultures that are aligned to organisational purpose and goals.
We’re proud of how we work with clients. We’re curious and take a down-to-earth, pragmatic approach, drawing on our extensive in-house experience as well as our consulting expertise. We care more about moving the work forwards and creating buy-in and value early, than we do about spending hours on fancy documents. Critically, we build the capacity for change in our clients and provide the capabilities to sustain efforts and evolve the work, long after we have finished.
Experience tells us that genuine partnership with our clients delivers the best outcomes – where we combine our expertise with yours in an ‘eye-to-eye’ relationship. So, we prefer joint project teams that bring together our consultants with your people to ensure knowledge & ownership is shared.
We know that Transformation is a people change process with dialogue at its heart. So, we take time to create the space and safety for important conversations to happen and for the latent energy of organisations to come alive.