Shop Direct has a new Operations Director

Endaba Group

Former Executive Director of Pets At Home, Phil Hackney, is now Operations Director for Shop Direct. He will be responsible for logistics, fulfilment and customer service when he starts hi role at the etailer next year. He will report to Chief Executive Alex Baldock. Hackney said: “Shop Direct is on a tremendous growth trajectory and I am very excited about the prospect of using my skills and experience to help deliver on the promise to make good things easily accessible to more people.” Hackney has a wealth of experience with e-commerce and it’ll be interesting to see where he takes Shop Direct’s operations.