House of Fraser appoint new CCO

Endaba Group

House of Fraser has appointed David Walmsley as Chief Customer Officer, replacing Andy Harding. Walmsley’s departure from Marks & Spencer was revealed last month, where he held the position of Digital Director since 2011. His previous employers include Dixons Stores Group and John Lewis. In his new role, Walmsley will report to Chief Executive Nigel Oddy, and will be responsible for HoF’s customer-centric approach, providing and single vision across all of their channels