Groupe Clarins revealed its new Chief Executive Officer, Jonathan Zrihen, who was formerly Chief Operating Officer of the family-owned company, succeeding Philip Shearer. Shearer has stepped down from his responsibilities and has retired, with personal projects on the side. Shearer is credited with having widely contributed to Groupe Clarins’ development, positing the firm among the main players in the fragrance and cosmetics industry. The company had estimated sales for 2014 of 1.31 billion euros, or $1.74 billion at average exchange, up 1.2 percent year-on-year.
Zrihen has revealed his vision for the company, which rests on Groupe Clarins’ culture of customer collaboration. He said: “We are investing strongly in CRM [Consumer Relations Management]” in building a global digital platform. Zrihen recalled how the company’s founder used to say: “Speak to the woman, not the consumer.” At the same time, innovation remains the driver in skin care, Clarins’ core business.
There are other senior management announcements to be made. A new Chief Financial Officer will be revealed. Henry du Masle has been appointed the role of General Manager in France. On Thursday, Virginie Courtin-Clarins and Prisca Courtin-Clarins, who are respectively responsible for the Thierry Mugler fashion brand and the spa and retail development have been added to the board of directors.